Career: Casual Support Worker

Salary & Benefits

This is a Unionized position that will follow the Salary Schedule outlined in the MGEU Collective Agreement.

Job Description

Casual Support Workers will be responsible for assisting clients within the Shelter space. This role will provide support and empower clients by connecting with them during their shift either one-on-one or in a group atmosphere.

  • Provide crisis intervention, counselling, abuse education, development of safety plan, resource information and referrals to clients.
  • Acting as an advocate for clients.
  • Organize and facilitate groups: researching and planning topics, develop resources and materials.
  • Answering crisis phone line; troubleshooting, offering support and advocacy or alternative resources when required.
  • Managing client intakes and assessments; creating client files, entering information into internal system, processing paperwork.
  • Provide short term respite care to children within the Shelter.
  • Assisting with general client and facility care; cooking, cleaning, and answering doors.
  • This role will also assist with the Residential Program as needed.

Educations & Experience

We are looking for key areas of experience to fill this position: 

  • Experience working in a Trauma Informed setting is preferred 
  • Knowledge and experience working in Gender Based Violence preferred 
  • Maintain highly private and confidential information 
  • Ability to self manage and have initiative to take on projects that require completion 
  • Ability to work in a fast paced, high stress environment 
  • Promotes a healthy and reliable work environment 
  • High attention to detail when completing client notes in WISH or HIFIS 
  • Present an image of a positive role model to clients within Shelter 
  • Capable of creating and implementing boundaries for a healthy work and life balance 
  • Able to handle highly stressful situations calmly and with professionalism 
  • Knowledge and ability to create positive working relationships with internal co-workers and external agencies 
  • Food Safe Certification, and First Aid/CPR are required for this position 
  • Criminal Record Check and Adult/Child Abuse Registry required 

Apply Now